Frequently Asked Questions

Signing up for Carssist is easy! Simply download our mobile app from the App Store or Google Play Store and follow the prompts to create your account. Alternatively, you can visit our website and sign up through the online portal

To become a chauffeur rider with Carssist, you must meet certain requirements, including having a valid driver’s license, a clean driving record, a well-maintained vehicle that meets our standards, and passing a background check and vehicle inspection. Visit our “Driver Requirements” section for more details.

Booking a ride with Carssist is simple! Just open the app, enter your pickup location, destination, date, and time for your ride, select your preferred vehicle type, and confirm your booking. You’ll receive real-time updates on your chauffeur’s location and estimated time of arrival (ETA).

Carssist offers a variety of vehicles to suit your needs, including luxury cars, SUVs, and other premium vehicles. You can choose the vehicle type that best fits your preferences and requirements when booking your ride

At Carssist, safety and security are our top priorities. We conduct thorough background checks on all chauffeur riders and maintain strict safety protocols for our fleet of vehicles. Additionally, we provide 24/7 customer support and assistance in case of any emergencies during your ride.

Yes, you can schedule rides in advance with Carssist for added convenience. Simply select the “Schedule Ride” option when booking your ride and specify the date and time for your journey. We’ll ensure that a chauffeur is ready to pick you up at the designated time.

Carssist accepts various payment methods, including credit/debit cards, mobile wallets, and corporate accounts. Payment is processed seamlessly through the app, and you’ll receive a receipt for your ride via email.

We value your feedback! You can provide feedback and rate your chauffeur directly through the app after completing your ride. If you encounter any issues or have any concerns during your journey, you can contact our support team for assistance.

We value your feedback! You can provide feedback and rate your chauffeur directly through the app after completing your ride. If you encounter any issues or have any concerns during your journey, you can contact our support team for assistance.